Frequently Asked Questions

How many bundles do I need?

It depends on the type of hair you get. Typical install is 6-9oz but always ask a stylist.

When will you get ___ back in stock?

Typical shipments are 2-3 weeks at a time

Which is your straightest hair?

Timeless Straight but Body Wave has the least amount of waves.

Can the hair be flat ironed or curled with a curling iron?

Yes, but a heat protector is recommended.

Where does your hair come from? 

China.

How long does your hair last?

With good maintenance at least a year if not longer.

If the hair has been colored already, can it still be colored or lifted to a lighter shade? 

We do not recommend coloring or lifting the hair because it has been treated already, but you can do a test strand to check if it will take the color.

How long does it take for me to receive my order?

Please allow 3-5 days for processing. And an additional 3-5 business days for shipping.